FAQs

Frequently Asked Questions (FAQs) – Whimberg

1. What type of products does Whimberg offer?

WhimBerg specializes in men’s dress shirts, designed with premium fabrics, elegant stitching, and modern fits suitable for formal and casual wear.

2. How can I place an order?

You can place your order directly through our official store or by contacting us via WhatsApp (+92 302 6313888) or email (whimbergstoregmail.com).

3. Do you offer delivery across Pakistan?

Yes, we deliver nationwide through trusted courier partners — Trax, Leopards, and PostEx.

4. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

5. What payment methods do you accept?

We currently accept Cash on Delivery (COD) and may offer online payment options in the future.

6. Can I return or exchange my shirt?

Yes, returns and exchanges are accepted within 7 days of delivery for defective, damaged, or incorrect items. Products must be unused, unwashed, and in their original packaging.

7. How do I request a return or exchange?

Simply contact us via email or WhatsApp, and our support team will guide you through the process.

8. Do you offer custom sizes or tailoring?

Currently, we offer standard sizes only. Custom tailoring may be introduced in the future.

9. How can I track my order?

After dispatch, you will receive a tracking number that can be used on the courier’s website (Trax, Leopards, or PostEx) to track your parcel.

10. How can I contact WhimBerg?

You can reach us anytime during business hours:
📧 whimbergstore@gmail.com
📞 +923111999986
🏢 Whimberg Office, Gujrat, Pakistan